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Contact Us

You can reach our support team around the clock.

Live Chat

Start a chat from any page and talk to the team straight away.

E-mail

Send your question to [email protected] and include your username so we can find your account quickly.

Missing deposit

Tell us the payment method, the amount, when you tried to deposit and whether your bank took the money.

VIP players

VIP members have a personal VIP Account Manager and choose chats, e-mails, calls or instant messaging.

Complaints

Describe the problem to our support team first. If it cannot be settled, eCOGRA or the Malta Gaming Authority can review it.

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