Responsible Gaming

Gambling at Ultra Casino should stay a form of entertainment that you control. These tools are available in your account, and our 24-hour Live Chat and e-mail team can set them for you.

Spending limits

Set a deposit limit, a wager limit or a loss limit for a period you choose. A lower limit takes effect at once, a higher one only after 24 hours. When several limits overlap, the lowest one applies.

Reality Check

A pop-up pauses your game every 60 minutes by default and shows your time played, the amount wagered and your result for the session. It stays on for every player.

Cool Off

Take a short break that lasts from a single day up to three months. Your account opens again automatically when a break set on the site ends.

Self-exclusion

Block your account for a fixed period between half a year and five years, or with no end date. You cannot log in during the period, and an indefinite exclusion is lifted only on request with a seven-day cool-off.

Account closure and history

You can close your account at any time, and you can ask our support team for your complete gambling history.

Outside help

A self-assessment test helps you look at your own habits. Gambling Therapy by Gordon Moody, GamCare and Gamblers Anonymous offer free support, and parental control software such as Net Nanny keeps children away from gambling sites.