Privacy Policy

BP Group Limited handles your personal data when you play at Ultra Casino, as set out in our Privacy Policy, version 2.3.

Data we hold

We keep your registration details such as name, date of birth, address, username, e-mail and phone number, together with verification documents, deposits, withdrawals, bets, bonuses, payment details, messages to our support team and technical data from your device.

Why we use it

Your data lets us open and run your account, confirm your age and identity, process payments, meet anti-money-laundering and player protection duties, prevent fraud and bonus abuse, answer support requests and, where you agree, send you offers.

Who receives it

We do not sell personal data. It is shared only where needed with group companies, payment providers, verification and fraud prevention services, IT suppliers, game providers, dispute resolution bodies and authorities such as the Malta Gaming Authority.

Storage and safety

Data is kept only as long as gaming, tax, accounting and anti-money-laundering laws require. Access controls, encryption and monitoring protect it from loss and misuse.

Your rights

You can ask for a copy of your data, its correction or deletion, limits on its use, or a portable copy, and you can object to direct marketing at any time. We may need to confirm your identity first. Our Data Protection Officer handles these requests, and you may also complain to the Information and Data Protection Commissioner in Malta.

Minors

Our games are for adults aged 18 or over. We do not knowingly register or market to minors.